It is with great pride that we present the Caldic Annual Report 2019: Collaborate. 2019 has been the year of increased collaboration at Caldic as we align our global teams, structure and processes with our market focus.
Bringing people together to address common goals has allowed us to access to greater resources and enhance our supplier relationships, focus our product development teams and bring more solutions to our customers. We are closer than ever to fully realizing our vision of becoming the partner of choice in each of our target markets by creating value for our customers and suppliers.Board
Caldic is a full-service specialty distributor engaged in the production and distribution Food, Industrial, Health and Personal Care solutions. With entities in Europe, North America and the Asia-Pacific region, our strengths lie in our global network combined with local expertise, having the flexibility to meet local needs and building domestic partnerships.
Our focus on Quality, Health, Safety and Environment results in clearly defined requirements for our local management systems. All entities are part of our corporate audit scheme, aiming for continuous improvement.
As an international company, Caldic is subject to various laws and regulations around the globe that we need and want to comply with. Our Compliance Program is essential to ensure integrity, credibility, respect, honestly and stability.
In 2019, we continued building on the optimized organizational structure we established the year before. Our Senior Executive Team, comprising our North American, European and Asia-Pacific management, laid a solid foundation for enhanced global collaboration between the continents.
President and co-CEO North America
President and co-CEO North America
CEO Asia Pacific
CFO Asia Pacific
Also in 2019, we collaborated on further improving our knowledge, processes and facilities in North America, Europe and Asia Pacific. Below a selection of our 2019 highlights that contributed to our goal of creating value and delivering innovative solutions within the Food, Health & Personal Care and Industrial markets.
The entire Nordic Food sales force and Nordic New Product Development (NPD) and application teams gather for a joint meeting.
The North American annual sales conference brings together all regional offices from Canada and the US.
Construction work on new premises begins for Caldic Ingredients Benelux in Nieuwegein, the Netherlands.
Caldic Ingredients Deutschland is established to serve Food customers in German and Austrian markets.
Caldic invests in a third cleanroom and expands dedicated pharma warehousing and repackaging facilities.
Caldic acquires Arlès Agroalimentaire, leading distributor of quality food ingredients and functional additives in France.
The annual Caldic APAC (Asia Pacific) meeting takes place in Shanghai. Around the same time in Europe, our European market specialists team up for a two-day event in Brussels.
Caldic announces the sale of its Dutch tank storage and production facilities in Europoort, the Netherlands.
Caldic ends the year with the acquisition of DCM Asia, a prominent distributor of specialty chemicals in Malaysia.
In the last few years, we took significant steps forward in developing our Food Ingredients business. In 2019, we continued this course by building even stronger partnerships with principals and suppliers.
Andres Riofrio and Mike Lipinski tell us how building strong partnerships is essential to ensure a sustainable business in the North American marketplace. A strategic shift -from a vendor focus to a product group focus- was implemented to make their teams more capable of responding to changes.
Yves Maltête’s arrival as Business Development Director Europe Caldic coincided with a shift in strategy that promotes far greater pan-European collaboration. In 2019, we established food divisions in Germany and France, developed a promising panettone and responded to the demand for alternative protein with a new global partnership.
“I am able to call upon alternative solutions from our key suppliers when there are constraints in the market”
In our Personal Care business, long-term partnerships are the key to success. Caldic initiated collaborations with some of the best-known and most respected global brands and prestigious new partners in 2019.
Michiel Kerkhoven explains the importance of delivering specialized solutions responding to local preferences. In order to supply the right products to the diverse local markets in Europe, Caldic combs the world for the right suppliers.
“I believe that creativity is the difference between us and others. It is one of the main reasons we are able to deliver the right solutions to our partners, and in turn, to enjoy the success that we do”
While our European Pharma divisions have always worked closely together, 2019 was the year in which previous efforts to intensify collaboration bore fruit.
Birgit Lisgaar and Franco Gatti share how they add value on both the supplier side and the customer side, by working closely with suppliers to meet the demands of the customer.
“The long-term relationships we establish in Pharma are very satisfying. You get so much more out of it when you build a partnership that endures for many years”
In 2019 we continued to provide a broad spectrum of customers with specialty chemicals and added value solutions in our Industrial focus markets, including Coatings and Construction, Plastics, Oil, Gas & Air, and Water Treatment.
Joan Zhang, head of the Caldic Sourcing team in China, tells us how they took a big leap forward in providing all Caldic companies with specialty chemicals, agro chemicals, pharmaceuticals and more recently also food ingredients.
Our European Rubber division gained an extra boost with an optimized team structure, led by our new Business Development Manager Tim Mills. Together they further expanded the Rubber portfolio by identifying new opportunities.
Caldic Techniek proudly celebrated a couple of very important partnerships in 2019. These agreements go much further than getting the right products from partner to customer. Rob Olijerhoek explains how both customer, supplier and Caldic benefit from these unique collaborations.
“In Pharma, for example, the Sourcing team works closely with their Caldic colleagues to understand precisely what is required in terms of quality, certifications, and documentation in order to comply with regulations in the receiving countries”
“For a polymer producer to organize this would be very difficult, but Caldic is able to offer such solutions. It’s a win for all concerned: the producer, the customer and for Caldic”